Shipping policy
Shipping Policy
Last updated: April 2026
At Velaris Home, we are committed to delivering your order safely and efficiently.
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Processing Time
All orders are processed within 1–3 business days. Once your order is processed, it will be shipped as soon as possible.
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Shipping Time
Estimated delivery time: 5–8 business days
Please note that shipping times may vary depending on your location and external factors such as customs or high demand periods.
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Shipping Costs
We offer free shipping on all orders.
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Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
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Delays
In rare cases, shipments may be delayed due to factors beyond our control (such as customs or carrier issues). We appreciate your patience and understanding.
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Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
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Lost or Stolen Packages
Velaris Home is not responsible for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly.
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Contact
If you have any questions about your order, feel free to contact us:
Email: homevelaris@gmail.com
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Thank you for shopping with Velaris 🖤